If you’re experiencing problems with just one app, force quit it instead. That 30 minutes might seem like eons if you’ve got important emails to finish or reports to write, but if at all possible use a different computer, switch to your phone, or just go off and do something else to give the stricken device time to recover.Īnd we’re talking really frozen, as in no keyboard or mouse inputs are being registered. We’re talking in the region of 30 minutes. If you find your desktop or laptop computer has frozen, the first step is to wait-you don’t want to do a cold reboot if you can help it (it might end up making the problem worse), so give your machine time to sort itself out. Even if a device is permanently frazzled, you might be able to get your data off it-though you’ve already got backups in place, haven’t you? Windows and macOS Of course we can’t cater for every possible combination of problem that might beset your poor piece of electronics, but we can tell you about the reset and repair processes that work a lot of the time. Computer, tablet, or phone not starting, or seemingly frozen in time? Before you take it down to the local repair shop, or send it off to the professionals, here are the cheat codes to use to try and get your device back on its feet-it might be you can save yourself a hefty repair bill by fixing the issue yourself.
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